Competencies and qualifications
Soft skillset
- Customer-centric
- Relational intelligence
- Organizational accuracy
- Relationship building
- Proactivity
- Being able to collect feedback and translate it into action points
- Result focus
- Detail and solution orientation
- Knowledgeable on product and customer impact
Hard skillset
- You have 2+ years of experience in a customer-facing role (B2B). Experience within a SaaS company is a plus
- You have strong empathy for customers and a passion for revenue and growth
- You have high prioritization skills and an analytical and process-oriented mindset
- You have excellent communication and presentation skills. Experience with hosting (digital) events is a plus
- You are proficient English, any other language is a plus